"For any truly scalable agile environment, self-organization is essential."
In his post Reading References, he goes on to recommend some papers and books on scalability and self-organization.
Out of Control, now available online on KK's website. See also the entry on Self-Organization in Principia Cybernetica.
If we accept that self-organization can be effective for addressing some classes of complex problem, next step is to develop practical methods for engineering self-organizing systems. There are some promising research projects in this area, and there's a conference in Leibzig in September (SOAS 2007). I probably won't have time to attend the conference myself, but I shall look out for the proceedings. I wonder whether Amazon will be represented?