"... technical difficulties ... staff familiarisation ... teething problems ... technical defect ... brief system fault ... a few minor problems ... time to bed down ..."A complex bundle of services relocated into a purpose-built space. Mutual recriminations between the collaborating parties (airport and airline). What lessons for SOA design, implemention and deployment here?
Identity, Privacy and Security
"BAA has had to drop controversial plans to fingerprint domestic passengers after the information commissioner expressed concerns about the move. The airport operator said fingerprinting was needed for border security. Instead it will take photographs while the proposal is discussed with the commissioner's office."Some aspects of the design not approved by key stakeholders and regulators. Apparently the reason for this controversial requirement is that domestic and international travellers are mixed into the same space, rather than being kept separate, and this creates additional security risks. It was assumed that technology (fingerprinting or photography) would substitute for physical barriers. Perhaps BAA chiefs have been reading articles on "deperimeterization".
Meanwhile, one technical solution is quickly substituted for another, although I'm not sure I understand why taking (and presumably transmitting and storing) photographs of passengers is any less of an invasion of privacy than taking fingerprints.
SourcesBBC News, March 27th 2008
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