Architecture, Data and Intelligence

One of the things I've been pushing for years is the idea that data strategy should itself be data driven. In other words, if we are cla...

We can find a useful metaphor for data ethics in Tolkein's Lord of the Rings. Palantíri are indestructable stones or crystal balls that ...

The concept of Dynamic Pricing has been around for at least 25 years. I first encountered it in Kevin Kelly's 1998 book, New Rules for ...

A couple of questions came in on my phone, and I thought I'd share my answers here. When is a Business Requirements Document good enough...

Following my previous posts on Netflix, I have been reading a detailed analysis in Ed Finn 's book, What Algorithms Want (2017). Finn...

A long time ago, I did some work for a client that had an out-of-date and inflexible billing system. The software would send invoices and mo...

A friend of mine shares an email thread from his organization discussing the definition of CUSTOMER, disagreeing as to which categories of s...